DMS Health Technologies eliminates delays and data input errors with Nintex Workflow

Saving time and streamlining processes with workflow automation

DMS Health Technologies struggled with paper-based processes that delayed productivity. Getting approvals for large capital expenditures took weeks and stakeholders were never completely certain that they were getting consistent, accurate information. Confidential patient data was circulated via fax and input manually into the DMS database, often causing input errors that had to be corrected later. Paper-based processes for tracking assets and inventory were cumbersome and often resulted in delays and inaccuracies.

Finding a “right-fit” workflow solution had not been an easy process for DMS Health. Previously, the company had tried automating processes using Microsoft SharePoint Designer, but Systems Analyst Jeff Bladow, found it difficult to use and cumbersome. “It became so frustrating that we gave up trying to work with it,” he said.

DMS needed an easy-to-use workflow solution that would securely automate paper-based processes, save time and eliminate data input errors. It found what it was looking for in Nintex Workflow.

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Products used by DMS Health Technologies
Founded in 1972 and headquartered in Fargo, North Dakota, DMS Health Technologies provides medical equipment and diagnostic imaging services to the healthcare industry. DMS is a distributor of Philips Healthcare diagnostic imaging equipment and patient monitoring equipment in the upper Midwest and sells associated supplies and accessories nationwide.

Business Situation

Manual, paper-based capital expense approvals and patient log sheets created delays in productivity and often produced data input errors.


Nintex Workflow eliminated the paper-based processes and has improved data security, asset tracking and approval routing.

Results-based workflow automation streamlines approval and improves accuracy

With Nintex, paper-based processes that had been seriously impacting business productivity have been replaced with results-based automation. Capital expense approvals are approximately 85 percent faster and more streamlined, privacy and data accuracy for patient log sheets significantly improved and data input errors have been completely eliminated.

“Nintex Workflow has drastically changed the way we work. Everyday business is so much easier now, and our business-critical data is more accurate and secure than before,” says Bladow.


85% faster approvals
Data errors eliminated
50% faster asset management

Nintex Workflow has really changed the way we work; getting things done is so much easier now, and our business-critical data is more accurate and secure than before."

Jeff Bladow, DMS Health Technologies,systems analyst